Terms & Conditions

Overview

This website is operated by Fantaisie Hair Co. Throughout the site, the terms “we,” “us,” and “our” refer to Fantaisie Hair Co. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions.

Please read these Terms carefully before using our website.


Eligibility

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any of your minor dependents to use this site.


Products & Services

Fantaisie Hair Co. offers 100% virgin  human hair extensions and wigs.
All products are sold as described on our website.

We reserve the right to:

  • Modify or discontinue products without notice
  • Limit quantities of products sold
  • Refuse service to anyone for any reason

Order Processing & Accuracy

We make every effort to display product descriptions, pricing, and availability accurately. However, we do not guarantee that all information is error-free.

Fantaisie Hair Co. reserves the right to:

  • Correct any errors or inaccuracies
  • Cancel or refuse any order placed with incorrect pricing or information

If your order is canceled, you will be notified and refunded accordingly.


Pricing & Payments

All prices are listed in USD unless otherwise stated.
We reserve the right to change prices at any time without prior notice.

Payment must be received in full before orders are processed and shipped.


Shipping

Once an order has been shipped, Fantaisie Hair Co. is not responsible for shipping delays caused by carriers.

We are not responsible for:

  • Lost, stolen, or delayed packages once in transit
  • Incorrect shipping information provided by the customer

We strongly recommend adding Route Shipping Protection at checkout for additional coverage.


Returns & Refunds

We accept returns within 5 days of receiving your order, provided the product is in its original condition and packaging.  Please contact support@fantaisiehair.com for returns. 

For faster assistance, please include:

Your order number
The email address used at checkout
A brief description of your inquiry

If you receive an incorrect item, you must contact us within 48 hours of delivery with clear photos for review.


Product Use Disclaimer

Fantaisie Hair Co. is not responsible for:

  • Damage caused by improper care, coloring, or installation
  • Results from chemical processing or styling

Professional installation and coloring are strongly recommended.


Intellectual Property

All content on this website — including images, text, logos, product names, and branding — is the exclusive property of Fantaisie Hair Co.

You may not copy, reproduce, distribute, or use any content without written permission.


Privacy

Your submission of personal information through the store is governed by our Privacy Policy.


Limitation of Liability

Fantaisie Hair Co. shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.

Use of our products is at your own risk.


Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United States.


Changes to Terms

Fantaisie Hair Co. reserves the right to update or change these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.


Contact Information

For questions regarding these Terms & Conditions, please contact us at:

📧 support@fantaisiehair.com